GDPR Compliance Statement
JCL Transport Group Ltd, trading as JCL Removals
At JCL Transport Group Ltd, trading as JCL Removals, we take data protection and privacy seriously. As a company operating within the European Union and the United Kingdom, we fully comply with the General Data Protection Regulation (GDPR) (EU) 2016/679 and the UK GDPR.
Data Collection and Use
We collect and process personal data solely for purposes directly related to the services we provide, including:
- Managing quotations, bookings, and removals
- Communicating with clients regarding their relocation
- Facilitating customs clearance and legal documentation
- Processing payments and invoicing
- Ensuring compliance with insurance and transport regulations
The types of data we may collect include (but are not limited to): your name, email address, phone number, collection and delivery addresses, passport/ID details (for customs), and an inventory of items to be transported.
Lawful Basis for Processing
We process personal data under the following lawful bases:
- Performance of a contract – to fulfil our obligations under the service agreement
- Legal obligation – to comply with customs, insurance, and financial regulations
- Legitimate interest – for operational efficiency and customer support
- Consent – where applicable, such as for marketing communications
Data Sharing
We do not sell or disclose your personal data to third parties for marketing purposes. Your data may be shared only with trusted third-party service providers (e.g. customs agents, insurers, or subcontractors) strictly as necessary to deliver our services and fulfil legal obligations.
Data Security
We implement robust physical, digital, and organisational measures to safeguard personal data from unauthorised access, loss, or misuse. Access to data is restricted to authorised personnel only.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or regulatory requirements.
Your Rights
In accordance with GDPR, you have the following rights:
- Access – to request a copy of the personal data we hold about you
- Rectification – to correct any inaccurate or incomplete data
- Erasure – to request the deletion of your data where no longer necessary
- Restriction – to limit the processing of your data in certain situations
- Objection – to object to data processing based on legitimate interests
- Data portability – to receive your data in a structured, commonly used format
You may also withdraw consent at any time (where processing is based on consent).
Contact Us
If you have any questions, concerns, or would like to exercise your data protection rights, please contact our Data Protection Representative:
JCL Transport Group Ltd
Trading as JCL Removals
📞 Phone: +44 7732 105 302
If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.
